Performance Issues - Resume parsing, viewing & editing

Incident Report for Bullhorn

Resolved

This incident has been resolved.
Posted 2 years ago. Jan 19, 2023 - 05:19 EST

Update

Normal service has resumed, we're continuing to monitor.
Posted 2 years ago. Jan 18, 2023 - 12:45 EST

Update

We are continuing to monitor for any further issues.
Posted 2 years ago. Jan 18, 2023 - 10:33 EST

Update

We are continuing to monitor for any further issues.
Posted 2 years ago. Jan 18, 2023 - 07:09 EST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted 2 years ago. Jan 18, 2023 - 07:08 EST

Identified

The issue has been identified and a fix is being implemented.
Posted 2 years ago. Jan 18, 2023 - 06:55 EST

Investigating


Impact: Users may experience latency and/or errors when viewing or editing Resumes.
System: Bullhorn for Salesforce
Service: Resume parsing, viewing & editing
Description: The Bullhorn Technical Operations team is investigating this issue, further updates will be posted here when available.
Posted 2 years ago. Jan 18, 2023 - 06:38 EST
This incident affected: Bullhorn for Salesforce (Bullhorn for Salesforce).

Your Bullhorn ATS/CRM Cluster

To determine which cluster you are on, right click anywhere on the home page after sign in & click “View page source”. Scroll down to the bottom of this page and locate “swimLaneId” this is the cluster number that your company is on.